Reservations

All of our equipment is available on a first come first serve basis. To guarantee the equipment you need and help us provide the service you expect, we suggest reservations be made as far in advance as possible.

We’re excited to announce that we now have an online reservations! A confirmation email will be sent with the details of your reservation.

Departure Times

Please check in at least 30 minutes prior to bus departure.

Buses will leave at the times listed below:
9:00 AM, 10:30 AM, 12:00 PM

Cooler Restrictions

Coolers must be under 50 quarts. No more than 2 per raft. No Styrofoam coolers or other Styrofoam containers. No glass bottles or glass containers allowed.

Cancellation/ No Show Policy

NO REFUNDS WITHIN 7 DAYS OR LESS OF YOUR FLOAT DATE. IF CANCELLATION IS SEVEN DAYS OR MORE FROM FLOAT DATE, THE CANCELLATION FEES ARE $10.00 PER RAFT AND $5.00 PER CANOE AND/OR KAYAK.

SHUTTLE POLICY: 

IF YOU ARRIVE LATE FOR YOUR SHUTTLE TIME, EVERY ATTEMPT WILL BE MADE TO PUT YOU ON THE NEXT SHUTTLE - AVAILABILITY IS NOT GUARANTEED.  IF YOU ARE LATE FOR YOUR SHUTTLE TIME AND IT'S THE LAST SHUTTLE OF THE DAY IT IS CONSIDERED A NO SHOW AND NO REFUND WILL BE ISSUED.

ALL FLOATERS MUST BE OFF THE RIVER BY 6PM SHARP, AN ADDITIONAL FEE OF $50.00 WILL CHARGED.

TAKEOUT LOCATION IS EXPLAINED AT CHECK-IN AND/OR  BY THE SHUTTLE DRIVER.

IF YOU PASS THE TAKEOUT, YOU WILL BE CHARGED A FEE OF $100.00 TO RETRIEVE EQUIPMENT AND FLOATERS.  RETRIEVAL TIME IS DEPENDANT UPON SHUTTLE AVAILABILITY. 

Rain Policy

IF FLOATS ARE CANCELED DUE TO WEATHER OR RIVER LEVELS A ONE TIME RAIN CHECK FOR UP TO ONE YEAR IS GIVEN. NO REFUNDS DUE TO WEATHER OR RIVER LEVELS.  DISPUTING CREDIT CARD CHARGES FOR ANY REASON WILL VOID YOUR RAIN CHECK.